Locked Editor / Can’t save design changes

Incident Report for Canva

Resolved

This incident has been resolved.

Posted Mar 18, 2021 - 03:04 AEDT

Identified

We have identified and are fixing a major outage for some customers impacting user's ability to save recent changes in their design.

We continue to work on resolving this for the affected products. We have identified the root cause and are working on ways to expedite the fix.

Posted Mar 18, 2021 - 02:18 AEDT

This incident affected: Mobile and Desktop Applications (Android app, iOS app, iPad app) and Designs (Editing designs).