All Systems Operational

About This Site

If you are seeing an error on Canva but there are no current issues shown here, please visit our Help Center (https://www.canva.com/help/).

Web Application ? Operational
Image Uploads ? Operational
Design Downloads / Sharing ? Operational
View Designs Operational
Edit Designs Operational
Mobile Applications Operational
iPad app Operational
iOS app Operational
Android app Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 18, 2022

No incidents reported today.

May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022
Users may be experiencing issues using folders, uploading and purchasing images.
Resolved - This incident has been resolved.
May 13, 08:47 AEST
Monitoring - The issues look to be resolved. We are continuing to monitor closely.
May 13, 08:33 AEST
Investigating - We are seeing reports of issues using folders, uploaded and purchasing images. We are investigating the issue.
May 13, 08:12 AEST
May 12, 2022
Users with free accounts cannot place a print order of a design with paid elements
Resolved - This issue has been resolved and the print check-out flow for all users should be operating normally.
May 12, 16:24 AEST
Monitoring - Print order functionality should now be back to normal in a few hours for the affected users with free accounts. Fix has been deployed and we are continuing to monitor this issue until fully resolved.
May 12, 11:13 AEST
Identified - We have identified a minor issue for some users with free accounts when trying to place a print order with paid/premium elements. We have determined the root cause and now working on deploying the fix.
May 10, 17:23 AEST
May 11, 2022

No incidents reported.

May 10, 2022
Users may be getting an error message when clicking the Resize button
Resolved - This incident has been resolved.
May 10, 22:10 AEST
May 9, 2022

No incidents reported.

May 8, 2022

No incidents reported.

May 7, 2022

No incidents reported.

May 6, 2022

No incidents reported.

May 5, 2022

No incidents reported.

May 4, 2022

No incidents reported.

← Incident History Powered by Atlassian Statuspage