All Systems Operational

About This Site

If you are seeing an error on Canva but there are no current issues shown here, please visit our Help Center (https://www.canva.com/help/).

Web Application ? Operational
Image Uploads ? Operational
Design Downloads / Sharing ? Operational
View Designs Operational
Edit Designs Operational
Mobile Applications Operational
iPad app Operational
iOS app Operational
Android app Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 10, 2022

No incidents reported today.

Dec 9, 2022
Resolved - This incident is now resolved. Documents loading on homepage should be working fine now. Thank you for your patience and understanding.
Dec 9, 13:43 AEDT
Identified - Users that attempted to create a design during the high error period might experience issues loading recent designs on the homepage. This issue has been identified and a fix is being swiftly implemented.
Dec 9, 12:00 AEDT
Monitoring - The issues look to be resolved. We are continuing to monitor closely.
Dec 9, 10:56 AEDT
Identified - The issue has been identified and a fix is being implemented.
Dec 9, 10:45 AEDT
Investigating - We're experiencing an elevated level of errors when users are creating new designs and are currently looking into the issue.
Dec 9, 10:40 AEDT
Dec 8, 2022

No incidents reported.

Dec 7, 2022
Resolved - This incident is now resolved and thumbnails are being processed within expected timescales.
Dec 7, 10:29 AEDT
Identified - The issue has been identified and a fix is being implemented.
Dec 6, 00:49 AEDT
Dec 6, 2022
Resolved - This incident has been resolved.
Dec 6, 15:25 AEDT
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 6, 11:23 AEDT
Identified - The issue has been identified and a fix is being implemented.
Dec 6, 11:02 AEDT
Investigating - We are currently investigating this issue.
Dec 6, 09:44 AEDT
Dec 5, 2022

No incidents reported.

Dec 4, 2022

No incidents reported.

Dec 3, 2022
Resolved - This incident is now resolved.
Dec 3, 14:31 AEDT
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 3, 04:19 AEDT
Update - This issue now affects the publishing of Canva websites.
Dec 3, 03:30 AEDT
Identified - Some users may experience issues with downloading designs in all formats.
Dec 3, 02:06 AEDT
Dec 2, 2022
Resolved - This incident has been resolved.
Dec 2, 16:30 AEDT
Investigating - We are currently investigating an issue with connecting the Mailchimp account to Canva.
An error will appear that says "You have not given enough permission to publish. Please try connecting your account again.”

Nov 17, 16:20 AEDT
Dec 1, 2022
Resolved - This incident has been resolved.
Dec 1, 13:36 AEDT
Identified - The issue has been identified and a fix is being implemented. Thank you for your patience and understanding.
Dec 1, 08:13 AEDT
Update - This issue is now affecting print previews.
Dec 1, 02:02 AEDT
Investigating - We are aware of this issue and currently investigating. Thank you for your patience.
Dec 1, 01:33 AEDT
Nov 30, 2022

No incidents reported.

Nov 29, 2022

No incidents reported.

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.