Resolved -
This incident has been resolved.
May 7, 14:37 AEST
Identified -
Users might experience the following error: Trying to reconnect. You can continue editing, but you may lose your work. We have identified the issue and are working on a fix.
May 7, 13:54 AEST
Investigating -
Users might experience the following error: Trying to reconnect. You can continue editing, but you may lose your work. We are currently investigating the issue.
May 7, 13:29 AEST
Resolved -
This incident has been resolved.
May 7, 12:11 AEST
Monitoring -
A fix has been implemented and we are monitoring the results.
May 7, 11:55 AEST
Identified -
Users might experience the following error: Trying to reconnect. You can continue editing, but you may lose your work. We have identified the issue and are working on a fix.
May 7, 11:32 AEST
Resolved -
This incident has been resolved.
May 7, 10:59 AEST
Monitoring -
A fix has been implemented and we are currently monitoring for any further issues.
May 7, 10:49 AEST
Update -
Users in some countries may experience issues trying to access Canva. We are currently rolling out a fix to restore service.
May 7, 10:33 AEST
Identified -
Users in some countries may have issues viewing media in the Canva Editor. We are currently rolling out a fix to restore service.
May 7, 10:23 AEST
Investigating -
Users in some countries may have issues viewing media in the Canva Editor. We are currently rolling out a fix to restore service.
May 7, 10:03 AEST
Resolved -
This incident is now resolved. Thank you for your patience and understanding.
Apr 29, 10:35 AEST
Investigating -
Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.
Apr 29, 09:24 AEST