Canva Status

All Systems Operational

About This Site

If you are seeing an error on Canva but there are no current issues shown here, please visit our Help Center (https://www.canva.com/help/).

Web Application Operational

Image Uploads Operational

Design Downloads / Sharing Operational

View Designs Operational

Edit Designs Operational

Mobile Applications Operational

iPad app Operational

iOS app Operational

Android app Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 10, 2022

No incidents reported today.

Dec 9, 2022

The issue has been identified

Resolved - This incident is now resolved. Documents loading on homepage should be working fine now. Thank you for your patience and understanding.
Dec 9, 13:43 AEDT

Identified - Users that attempted to create a design during the high error period might experience issues loading recent designs on the homepage. This issue has been identified and a fix is being swiftly implemented.
Dec 9, 12:00 AEDT

Monitoring - The issues look to be resolved. We are continuing to monitor closely.
Dec 9, 10:56 AEDT

Identified - The issue has been identified and a fix is being implemented.
Dec 9, 10:45 AEDT

Investigating - We're experiencing an elevated level of errors when users are creating new designs and are currently looking into the issue.
Dec 9, 10:40 AEDT

Dec 8, 2022

No incidents reported.

Dec 7, 2022

Users may experience out of date thumbnails.

Resolved - This incident is now resolved and thumbnails are being processed within expected timescales.
Dec 7, 10:29 AEDT

Identified - The issue has been identified and a fix is being implemented.
Dec 6, 00:49 AEDT

Dec 6, 2022

Some users might experience difficulties with downloading, scheduling, print orders and website publishing

Resolved - This incident has been resolved.
Dec 6, 15:25 AEDT

Monitoring - A fix has been implemented and we are monitoring the results.
Dec 6, 11:23 AEDT

Identified - The issue has been identified and a fix is being implemented.
Dec 6, 11:02 AEDT

Investigating - We are currently investigating this issue.
Dec 6, 09:44 AEDT

Dec 5, 2022

No incidents reported.

Dec 4, 2022

No incidents reported.

Dec 3, 2022

Users may experience out of date thumbnails.

Resolved - This incident is now resolved.
Dec 3, 14:31 AEDT

Monitoring - A fix has been implemented and we are monitoring the results.
Dec 3, 04:19 AEDT

Update - This issue now affects the publishing of Canva websites.
Dec 3, 03:30 AEDT

Identified - Some users may experience issues with downloading designs in all formats.
Dec 3, 02:06 AEDT

Dec 2, 2022

Some users may encounter an error when connecting Mailchimp to Canva

Resolved - This incident has been resolved.
Dec 2, 16:30 AEDT

Investigating - We are currently investigating an issue with connecting the Mailchimp account to Canva.
An error will appear that says "You have not given enough permission to publish. Please try connecting your account again.”
Nov 17, 16:20 AEDT

Dec 1, 2022

Users may experience out of date thumbnails.

Resolved - This incident has been resolved.
Dec 1, 13:36 AEDT

Identified - The issue has been identified and a fix is being implemented. Thank you for your patience and understanding.
Dec 1, 08:13 AEDT

Update - This issue is now affecting print previews.
Dec 1, 02:02 AEDT

Investigating - We are aware of this issue and currently investigating. Thank you for your patience.
Dec 1, 01:33 AEDT

Nov 30, 2022

No incidents reported.

Nov 29, 2022

No incidents reported.

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.