All Systems Operational

About This Site

If you are seeing an error page on Canva but there are no issues currently shown on this page, please get in touch (https://support.canva.com/hc/en-us/requests/new) and we'll find out what's going wrong. Please include an error code if one was shown and that will help us fix things faster.

Web Application ? Operational
Image Uploads ? Operational
Design Downloads / Sharing ? Operational
View Designs Operational
Edit Designs Operational
Mobile Applications Operational
iPad app Operational
iOS app Operational
Android app Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 31, 2020
Resolved - This incident has been resolved.
Oct 31, 09:19 AEDT
Investigating - We are getting reports that users are getting an message "sorry, something went wrong (500)"
We are working hard to resolve it.
Oct 31, 09:10 AEDT
Oct 30, 2020
Resolved - Sorry for the hiccups. We're glad to let you know that Canva is now back up and running.
Oct 30, 16:03 AEDT
Update - We are continuing to investigate this issue.
Oct 30, 16:01 AEDT
Update - We are continuing to investigate this issue.
Oct 30, 16:00 AEDT
Investigating - We are aware of the 500 error message that you may experience upon logging into Canva. Our engineers have already identified the issue and are currently working on this. We appreciate your patience and understanding.
Oct 30, 15:59 AEDT
Oct 29, 2020
Resolved - We are now back up and running again. Thank you so much for your patience while we're working on this. Happy designing!
Oct 29, 02:48 AEDT
Investigating - We have become aware of an issue where users are unable to search for elements.
Oct 29, 02:18 AEDT
Oct 28, 2020

No incidents reported.

Oct 27, 2020
Resolved - This incident is now resolved.
Oct 27, 22:56 AEDT
Update - We are continuing to investigate this issue.
Oct 27, 22:41 AEDT
Investigating - We have become aware of an issue where users are unable to download designs.

Our engineers are working to resolve the issue and will keep you updated.
Oct 27, 21:16 AEDT
Oct 26, 2020

No incidents reported.

Oct 25, 2020

No incidents reported.

Oct 24, 2020

No incidents reported.

Oct 23, 2020

No incidents reported.

Oct 22, 2020

No incidents reported.

Oct 21, 2020
Resolved - This incident has been resolved. We hope everything is back to normal for you.
Oct 21, 05:13 AEDT
Identified - We are aware that users may be experiencing an error message upon logging into Canva. Our engineers have already identified the issue and currently working on this. We'll keep you updated.
Oct 21, 02:23 AEDT
Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.