All Systems Operational

About This Site

If you are seeing an error page on Canva but there are no issues currently shown on this page, please get in touch (https://support.canva.com/hc/en-us/requests/new) and we'll find out what's going wrong. Please include an error code if one was shown and that will help us fix things faster.

Web Application ? Operational
Image Uploads ? Operational
Design Downloads / Sharing ? Operational
View Designs Operational
Edit Designs Operational
Mobile Applications Operational
iPad app Operational
iOS app Operational
Android app Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 21, 2020

No incidents reported today.

Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020
Resolved - This incident has been resolved.
Sep 17, 07:11 AEST
Update - We are continuing to investigate this issue.
Sep 17, 05:55 AEST
Investigating - We have become aware of an issue where the Multi-Factor Authentication fails and gives the error “Canva has experienced technical issues. Please try again” upon entering the 6-digit code.

Our engineers are working to resolve the issue and will keep you updated.
Sep 17, 03:34 AEST
Sep 16, 2020
Resolved - This incident has been resolved.
Sep 16, 19:46 AEST
Update - This incident has been resolved.
Sep 16, 19:38 AEST
Investigating - We are currently experiencing an issue wherein YouTube content app search isn't working as expected. Our engineers are now investigating the cause and working on a fix. We'll let you know as soon as we have more information to share.
Sep 16, 15:42 AEST
Sep 15, 2020

No incidents reported.

Sep 14, 2020

No incidents reported.

Sep 13, 2020

No incidents reported.

Sep 12, 2020

No incidents reported.

Sep 11, 2020

No incidents reported.

Sep 10, 2020
Resolved - This incident has been resolved.
Sep 10, 07:10 AEST
Investigating - We're receiving reports from users that they are unable to edit designs and are getting a “Your design is out of sync” error message. 

We're currently investigating the issue and working hard to resolve it as soon as possible.
Sep 10, 06:05 AEST
Sep 9, 2020
Resolved - Hello, thanks for your patience. We can confirm that this issue has now been resolved. Please feel free to reach out to our support team if you need further assistance. Cheers!
Sep 9, 12:10 AEST
Investigating - We're receiving reports from users that they are unable to load Canva.com and are getting a "Secure Connection Failed" page when trying to access the site.

We're currently investigating the issue and working hard to resolve it as soon as possible.
Sep 9, 01:16 AEST
Sep 8, 2020

No incidents reported.

Sep 7, 2020

No incidents reported.