Identified - We are aware of problems with users accessing their accounts after signup.
Feb 07, 2025 - 22:35 AEDT
Monitoring - We are aware of problems with users accessing their accounts after signup.
Feb 07, 2025 - 22:04 AEDT

About This Site

If you are seeing an error on Canva but there are no current issues shown here, please visit our Help Center (https://www.canva.com/help/).

Login and signup Operational
Editing designs Operational
Viewing designs Operational
Saving designs Operational
Downloading designs Operational
Sharing designs Operational
Media uploads Operational
Home page Operational
Projects page Operational
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Apps Operational
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Connect API ? Operational
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iPad app Operational
iOS app Operational
Android app Operational
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macOS app Operational
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 8, 2025

No incidents reported today.

Feb 7, 2025

Unresolved incident: Users may experience login issues after signing up for Canva..

Feb 6, 2025

No incidents reported.

Feb 5, 2025

No incidents reported.

Feb 4, 2025
Resolved - This incident is now resolved. Thank you for your patience and understanding.
Feb 4, 19:22 AEDT
Investigating - Users who want to generate a video using Magic media will experience an error, "Magic media is breaking box office records! We're currently experiencing high demand. Please try again in a few moments."

We've notified the video generation service provider and they are investigating the issue.

Feb 4, 18:50 AEDT
Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.

Jan 31, 2025

No incidents reported.

Jan 30, 2025

No incidents reported.

Jan 29, 2025

No incidents reported.

Jan 28, 2025

No incidents reported.

Jan 27, 2025

No incidents reported.

Jan 26, 2025

No incidents reported.

Jan 25, 2025

No incidents reported.