Some users may have issues accessing Canva
Update - We're continuing to monitor for any impact while we wait for AWS to resolve the underlying issue.
May 08, 2026 - 16:01 AEST
Monitoring - We've seen recovery and are currently monitoring for any further issues.
May 08, 2026 - 12:16 AEST
Identified - We’re currently experiencing intermittent issues due to an ongoing AWS service disruption. AWS has acknowledged the issue on their status page. We’re monitoring the situation closely and will update as more information becomes available. For vendor updates, see: https://health.aws.amazon.com/health/status
May 08, 2026 - 10:56 AEST
Investigating - Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.
May 08, 2026 - 10:43 AEST

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May 8, 2026

Unresolved incident: Some users may have issues accessing Canva.

May 7, 2026
Some users might experience errors when trying to access designs
Resolved - This incident has been resolved.
May 7, 14:37 AEST
Identified - Users might experience the following error: Trying to reconnect. You can continue editing, but you may lose your work.
We have identified the issue and are working on a fix.
May 7, 13:54 AEST
Investigating - Users might experience the following error: Trying to reconnect. You can continue editing, but you may lose your work.
We are currently investigating the issue.
May 7, 13:29 AEST
Some users might experience errors when trying to access designs
Resolved - This incident has been resolved.
May 7, 12:11 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
May 7, 11:55 AEST
Identified - Users might experience the following error: Trying to reconnect. You can continue editing, but you may lose your work.
We have identified the issue and are working on a fix.
May 7, 11:32 AEST
Users in some countries may experience issues trying to access Canva
Resolved - This incident has been resolved.
May 7, 10:59 AEST
Monitoring - A fix has been implemented and we are currently monitoring for any further issues.
May 7, 10:49 AEST
Update - Users in some countries may experience issues trying to access Canva. We are currently rolling out a fix to restore service.
May 7, 10:33 AEST
Identified - Users in some countries may have issues viewing media in the Canva Editor. We are currently rolling out a fix to restore service.
May 7, 10:23 AEST
Investigating - Users in some countries may have issues viewing media in the Canva Editor. We are currently rolling out a fix to restore service.
May 7, 10:03 AEST
May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026
Some users may have issues accessing Canva
Resolved - This incident is now resolved. Thank you for your patience and understanding.
Apr 30, 09:26 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 30, 09:01 AEST
Some users may have issues accessing Canva
Resolved - This incident is now resolved. Thank you for your patience and understanding.
Apr 30, 00:16 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 29, 23:49 AEST
Apr 29, 2026
Users should be able to access Canva, we are monitoring the fix.
Resolved - This has been resolved.
Apr 29, 11:02 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 29, 10:35 AEST
Investigating - Users should be able to access Canva, we are monitoring the fix.
Apr 29, 10:21 AEST
Some users may have issues accessing Canva
Resolved - This incident is now resolved. Thank you for your patience and understanding.
Apr 29, 10:35 AEST
Investigating - Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.
Apr 29, 09:24 AEST
Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

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