Canva Status

Some users may have issues downloading video designs

Identified - Some users may experience issues downloading video designs. Our teams are currently working to resolve the issue.
Jul 12, 2026 - 18:38 AEST

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Designs Partial Outage

Downloading designs Partial Outage

Editing designs Operational

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Offline designs Operational

Saving designs Operational

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Viewing designs Operational

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Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 13, 2026

No incidents reported today.

Jul 12, 2026

Unresolved incident: Some users may have issues downloading video designs.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

Users may have issue with Signup/Login via Microsoft

Resolved - This incident has been resolved.
Jul 10, 10:34 AEST

Identified - The issue has been identified and a fix is being implemented.
Jul 10, 10:13 AEST

Update - We are continuing to investigate this issue and hope to have a fix in place soon.
Jul 10, 09:23 AEST

Update - We are continuing to investigate this issue.
Jul 10, 03:58 AEST

Investigating - Some users may have issues signing up or logging into Canva via Microsoft Oauth. If available, an alternate login may work around the issue.
Jul 10, 03:55 AEST

Some users may have issues using Canva

Resolved - This incident has been resolved.
Jul 10, 00:04 AEST

Monitoring - Some users may have issues using Canva. Our teams are urgently looking into this. This issue only affects a small percentage of users. We are currently monitoring the issue.
Jul 9, 23:51 AEST

Investigating - Some users may have issues using Canva. Our teams are urgently looking into this and we will provide an update soon.
Jul 9, 22:50 AEST

Jul 9, 2026

Jul 8, 2026

No incidents reported.

Jul 7, 2026

Some users may experience issues with formulas in downloaded Sheets

Resolved - This incident is now resolved. Thank you for your patience and understanding.
Jul 7, 11:24 AEST

Identified - Some users may experience issues with formulas in Sheets that are downloaded in PNG/JPG/PDF formats. Downloads in CSV format are not affected. Our teams are working to resolve the issue.
Jul 6, 17:00 AEST

Jul 6, 2026

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

Users may experience errors uploading media

Resolved - This incident is now resolved. Thank you for your patience and understanding.
Jul 2, 21:00 AEST

Update - We are continuing to investigate this issue.
Jul 2, 19:12 AEST

Investigating - Users may experience errors uploading media to their Canva design
Jul 2, 19:10 AEST

Some users in Australia and New Zealand may experience slower load times when using Canva

Resolved - This incident has been resolved.
Jul 2, 16:44 AEST

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 2, 14:19 AEST

Identified - The issue has been identified and a fix is being implemented.
Jul 2, 12:21 AEST

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 2, 11:54 AEST

Identified - The issue has been identified and a fix is being implemented.
Jul 2, 10:47 AEST

Investigating - We are currently investigating this issue.
Jul 2, 10:44 AEST

Jul 1, 2026

No incidents reported.

Jun 30, 2026

No incidents reported.

Jun 29, 2026

No incidents reported.