Canva Status

All Systems Operational

About This Site

If you are seeing an error page on Canva but there are no issues currently shown on this page, please get in touch (https://support.canva.com/hc/en-us/requests/new) and we'll find out what's going wrong. Please include an error code if one was shown and that will help us fix things faster.

Web Application Operational

Image Uploads Operational

Design Downloads / Sharing Operational

View Designs Operational

Edit Designs Operational

Mobile Applications Operational

iPad app Operational

iOS app Operational

Android app Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 31, 2020

Users getting an Error 500 when accessing www.canva.com

Resolved - This incident has been resolved.
Oct 31, 09:19 AEDT

Investigating - We are getting reports that users are getting an message "sorry, something went wrong (500)"
We are working hard to resolve it.
Oct 31, 09:10 AEDT

Oct 30, 2020

Error 500 when visiting canva.com

Resolved - Sorry for the hiccups. We're glad to let you know that Canva is now back up and running.
Oct 30, 16:03 AEDT

Update - We are continuing to investigate this issue.
Oct 30, 16:01 AEDT

Update - We are continuing to investigate this issue.
Oct 30, 16:00 AEDT

Investigating - We are aware of the 500 error message that you may experience upon logging into Canva. Our engineers have already identified the issue and are currently working on this. We appreciate your patience and understanding.
Oct 30, 15:59 AEDT

Oct 29, 2020

Users might experience issues when searching for elements

Resolved - We are now back up and running again. Thank you so much for your patience while we're working on this. Happy designing!
Oct 29, 02:48 AEDT

Investigating - We have become aware of an issue where users are unable to search for elements.
Oct 29, 02:18 AEDT

Oct 28, 2020

No incidents reported.

Oct 27, 2020

Incident-134

Resolved - This incident is now resolved.
Oct 27, 22:56 AEDT

Update - We are continuing to investigate this issue.
Oct 27, 22:41 AEDT

Investigating - We have become aware of an issue where users are unable to download designs.

Our engineers are working to resolve the issue and will keep you updated.
Oct 27, 21:16 AEDT

Oct 26, 2020

No incidents reported.

Oct 25, 2020

No incidents reported.

Oct 24, 2020

No incidents reported.

Oct 23, 2020

No incidents reported.

Oct 22, 2020

No incidents reported.

Oct 21, 2020

Users may be experiencing an error message upon logging into Canva

Resolved - This incident has been resolved. We hope everything is back to normal for you.
Oct 21, 05:13 AEDT

Identified - We are aware that users may be experiencing an error message upon logging into Canva. Our engineers have already identified the issue and currently working on this. We'll keep you updated.
Oct 21, 02:23 AEDT

Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.