All Systems Operational

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If you are seeing an error page on Canva but there are no issues currently shown on this page, please get in touch (https://support.canva.com/hc/en-us/requests/new) and we'll find out what's going wrong. Please include an error code if one was shown and that will help us fix things faster.

Uptime over the past 90 days. View historical uptime.
Web Application ? Operational
90 days ago
99.8 % uptime
Today
Image Uploads ? Operational
Design Downloads / Sharing ? Operational
View Designs Operational
90 days ago
99.75 % uptime
Today
Edit Designs Operational
90 days ago
99.86 % uptime
Today
Mobile Applications Operational
90 days ago
99.56 % uptime
Today
iPad app Operational
iOS app Operational
90 days ago
99.15 % uptime
Today
Android app Operational
90 days ago
99.97 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Past Incidents
Jul 18, 2019

No incidents reported today.

Jul 17, 2019
Temporary Downtime
Resolved - Thank you for your patience. The incident has been resolved.
Jul 17, 14:25 AEST
Update - The issue is taking longer than expected but we are already working on a fix.
Jul 17, 14:01 AEST
Identified - We are currently experiencing some technical difficulties. Our engineers are working on fixing this in the soonest possible time.
Jul 17, 12:28 AEST
Jul 16, 2019

No incidents reported.

Jul 15, 2019

No incidents reported.

Jul 14, 2019
Designs are not loading in the Editor
Resolved - The fix has been rolled out, and we have verified that the issue is resolved. Thanks for your patience.
Jul 14, 02:12 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 14, 01:23 AEST
Investigating - We're aware of an uploading issue that's currently affecting some of our users and our engineers are already investigating the issue.

Apologies for the inconvenience and thanks again for your patience.
Jul 13, 23:29 AEST
Jul 12, 2019

No incidents reported.

Jul 11, 2019

No incidents reported.

Jul 10, 2019
Downloading as animation fails
Resolved - A fix has been rolled out, and we have verified that the issue is resolved. You should now be able to download your designs as animation again. Thanks for your patience.
Jul 10, 10:34 AEST
Investigating - We’re currently aware of an issue affecting some users downloading their design as animation. We’re doing our best to resolve this ASAP and will provide updates.
Jul 10, 05:56 AEST
Jul 9, 2019

No incidents reported.

Jul 8, 2019

No incidents reported.

Jul 7, 2019

No incidents reported.

Jul 6, 2019

No incidents reported.

Jul 5, 2019

No incidents reported.

Jul 4, 2019

No incidents reported.

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