Canva Status

Some users may encounter an error when connecting Mailchimp to Canva

Investigating - We are currently investigating an issue with connecting the Mailchimp account to Canva.
An error will appear that says "You have not given enough permission to publish. Please try connecting your account again.”
Nov 17, 2022 - 16:20 AEDT

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If you are seeing an error on Canva but there are no current issues shown here, please visit our Help Center (https://www.canva.com/help/).

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Image Uploads Operational

Design Downloads / Sharing Operational

View Designs Operational

Edit Designs Operational

Mobile Applications Operational

iPad app Operational

iOS app Operational

Android app Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 1, 2022

Users may experience out of date thumbnails.

Resolved - This incident has been resolved.
Dec 1, 13:36 AEDT

Identified - The issue has been identified and a fix is being implemented. Thank you for your patience and understanding.
Dec 1, 08:13 AEDT

Update - This issue is now affecting print previews.
Dec 1, 02:02 AEDT

Investigating - We are aware of this issue and currently investigating. Thank you for your patience.
Dec 1, 01:33 AEDT

Nov 30, 2022

No incidents reported.

Nov 29, 2022

No incidents reported.

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.

Nov 22, 2022

Some users are unable to change the color of editable elements

Resolved - This incident is now resolved.
Nov 22, 18:05 AEDT

Identified - The issue has been identified and a fix is on the way.
Nov 22, 16:49 AEDT

Investigating - We are currently investigating an issue with editing the color of an element.
Thank you for your patience and understanding.
Nov 22, 16:44 AEDT

Nov 21, 2022

No incidents reported.

Nov 20, 2022

No incidents reported.

Nov 19, 2022

No incidents reported.

Nov 18, 2022

Issues searching media

Resolved - This incident has been resolved.
Nov 18, 13:22 AEDT

Monitoring - The issue should now be resolved. We are continuing to monitor closely.
Nov 18, 13:16 AEDT

Update - We are still seeing issues with returning search results for media. Retrying your search may fix the issue.
Nov 18, 12:02 AEDT

Identified - The issue has been identified and a fix is being implemented.
Nov 18, 05:22 AEDT

Investigating - Users may experience issues loading the object panel and searching for media
Nov 18, 04:50 AEDT

Nov 17, 2022