Users may have issues accessing Canva

Incident Report for Canva

Resolved

This incident has been resolved.
Posted Feb 02, 2023 - 19:42 AEDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 02, 2023 - 15:27 AEDT

Investigating

We are currently investigating the issue affecting users from:
- Downloading designs
- Thumbnails not updating
- Preview/ Publishing designs
- Scheduled posts may not push through
- Print preview & unable to print designs
Posted Feb 02, 2023 - 14:37 AEDT