Error When Sharing Designs through Email

Incident Report for Canva

Resolved

The issue has been resolved.
Posted Feb 17, 2021 - 10:10 AEDT

Update

We are continuing to investigate this issue.
Posted Feb 17, 2021 - 10:09 AEDT

Investigating

We have identified and are fixing a minor outage for some customers impacting sharing designs design through email by clicking on the ellipsis(...) icon.

We continue to work on resolving this for the affected sharing platform. We have identified the root cause and are working on ways to expedite the fix.
Posted Feb 17, 2021 - 08:58 AEDT
This incident affected: Designs (Downloading designs).