Unable to Upload Videos; Stuck In Processing

Incident Report for Canva

Resolved

This incident has been resolved.

Posted Oct 30, 2019 - 09:39 AEDT

Investigating

We have identified that some users are experiencing a "Stuck in Processing" in the editor when trying to upload videos.

Our engineers are working to resolve the issue and will keep you updated.

Posted Oct 30, 2019 - 03:45 AEDT

This incident affected: Media uploads.