Some users might experience issues when downloading designs

Incident Report for Canva

Resolved

This incident has been resolved.

Posted Jul 11, 2024 - 18:19 AEST

Investigating

Our team is currently investigating an issue with design downloads.
Some factors that might cause the issue are:
Large Designs
Network Connection Speed

Posted Jul 11, 2024 - 13:15 AEST

This incident affected: Downloading designs.