Downloading Issues

Incident Report for Canva

Resolved

The issue is now resolved.
Posted May 01, 2018 - 06:28 AEST

Update

We are continuing to investigate this issue.
Posted May 01, 2018 - 06:27 AEST

Investigating

We’re currently aware of an issue affecting downloads for some users. We’re doing our best to resolve this ASAP and will provide updates once fixed.
Posted Apr 30, 2018 - 23:51 AEST
This incident affected: Designs (Downloading designs, Editing designs, Viewing designs), Mobile and Desktop Applications (iPad app), and Media uploads.