Hello! We are now back up and running again. You should now be able to make changes to your designs again.
Posted 15 days ago. Sep 02, 2019 - 10:20 AEST
We are continuing to investigate this issue.
Posted 15 days ago. Sep 02, 2019 - 09:16 AEST
Hello. We have a planned downtime that will happen today, 10:00 AM AEST. This may take up to 15 minutes. During the migration, you won't be able to:
*Saving changes to a document (although edits are possible, they are not saved) *Trashing/untrashing documents *Sharing a document *Renaming a document *Opening documents for the first time that have been shared with you *Any commands related to modifying a document’s state or its content *Thumbnail generation may take longer than usual
However, viewing, exporting, and presenting a document should still work correctly.
We'll post an update as soon as we're done.
Posted 15 days ago. Sep 02, 2019 - 09:13 AEST
This incident affected: Web Application (Image Uploads, Design Downloads / Sharing, Edit Designs).