Text to image/video renders not displaying in editor

Incident Report for Canva

Resolved

This incident is now resolved. Thank you for your patience and understanding.

Posted Dec 15, 2023 - 08:27 AEDT

Investigating

Text to image has been restored, we are still investigating issues related to text to video.

We are currently investigating issues related to text to video. The video renders appear in the magic sidebar but disappear when moved to the editor.

Posted Dec 14, 2023 - 07:54 AEDT