Users are getting an error 500 when accessing Canva

Incident Report for Canva

Resolved

This incident has been Resolved.
Posted Jul 06, 2021 - 11:44 AEST

Identified

Currently, users will get an error 500/5xx when accessing Canva. We are aware of the issue and are looking into fixing this ASAP. We'll continue to provide updates until this is resolved. We appreciate your patience on this matter.
Posted Jul 06, 2021 - 10:50 AEST
This incident affected: Designs (Downloading designs, Editing designs, Viewing designs), Mobile and Desktop Applications (Android app, iOS app, iPad app), and Media uploads.