Users seeing Gateway Timeout errors

Incident Report for Canva

Resolved

The issue has been resolved.

Posted Mar 01, 2021 - 16:46 AEDT

Update

We are continuing to investigate this issue.

Posted Mar 01, 2021 - 15:04 AEDT

Investigating

We’re getting reports of some users seeing Gateway Timeout errors. We’ve identified the issue and actively working on resolving it.

Posted Mar 01, 2021 - 15:03 AEDT

This incident affected: Editing designs, Viewing designs, and Downloading designs.