Users seeing Gateway Timeout errors

Incident Report for Canva

Resolved

The issue has been resolved.
Posted Mar 01, 2021 - 16:46 AEDT

Update

We are continuing to investigate this issue.
Posted Mar 01, 2021 - 15:04 AEDT

Investigating

We’re getting reports of some users seeing Gateway Timeout errors. We’ve identified the issue and actively working on resolving it.
Posted Mar 01, 2021 - 15:03 AEDT
This incident affected: Designs (Downloading designs, Editing designs, Viewing designs).