Errors when searching or going through templates and elements
Incident Report for Canva
Resolved
This incident has been resolved.
Posted Sep 14, 2023 - 01:11 AEST
Update
We are continuing to monitor for any further issues.
Posted Sep 14, 2023 - 01:04 AEST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 14, 2023 - 00:57 AEST
Investigating
We are aware about some users getting an error when accessing searching or going through our templates and elements.

Our engineers are already investigating on this.
Posted Sep 14, 2023 - 00:40 AEST
This incident affected: Templates page.