Print Orders are going into Error Status due to Export Issues

Incident Report for Canva

Resolved

This incident has been resolved.

Posted Sep 18, 2023 - 19:14 AEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 15, 2023 - 16:58 AEST

Investigating

We are currently investigating an issue where orders are going into Error Status due to Export Issues

Posted Sep 15, 2023 - 10:05 AEST

This incident affected: Print and delivery.