Users are experiencing issues exporting designs

Incident Report for Canva

Resolved

This has been resolved.

Posted Apr 10, 2024 - 15:51 AEST

Monitoring

We are currently monitoring the results of the implemented fix

Posted Apr 10, 2024 - 14:58 AEST

Identified

Users may encounter slowness with:
- Downloading designs
- Exporting video & presentations
- Publishing websites

A fix has been implemented and we are monitoring the issue.

Posted Apr 10, 2024 - 14:31 AEST

This incident affected: Downloading designs and Publishing websites.