Some users may experience issues with downloading designs in all formats; Design thumbnails may fail to update; and Downloaded MP4/GIF designs may have duplicated pages. Adding embeds to designs may fail.

Incident Report for Canva

Resolved

This incident has been resolved.

Posted Nov 10, 2022 - 17:42 AEDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 10, 2022 - 05:32 AEDT

Identified

The issue has been identified and a fix is being implemented

Posted Nov 10, 2022 - 02:13 AEDT

This incident affected: Downloading designs.