Designs not loading

Incident Report for Canva

Resolved

This incident has been resolved.
Posted Dec 18, 2015 - 21:47 AEDT

Identified

We're experience intermittent request errors on one of our database nodes. These errors are not causing any data loss; however, some users will be experiencing error messages on their home page where designs are displayed. Reloading the page should resolve these errors.

A repair is in progress to resolve these errors, which we expect to complete in the next 3 to 4 hours.
Posted Dec 18, 2015 - 16:48 AEDT