The issue has been mitigated but video generation may still take slightly longer than usual.
Posted Jun 25, 2025 - 02:30 AEST
Investigating
We’re aware of the issue affecting video generation via Canva AI and our engineering teams are actively investigating the root cause. We’ll continue to provide updates as we work toward a resolution.
Posted Jun 25, 2025 - 00:38 AEST
This incident affected: Designs (Downloading designs, Saving designs, Sharing designs, Viewing designs), Administration and settings, Billing and subscriptions, Help and support, Home page, Login and signup, Media uploads, Print and delivery, Publish and Scheduling (Publishing websites, Scheduling posts), and Apps and Integrations (Apps, Apps SDK, Connect API).