Some users may have issues accessing Canva

Incident Report for Canva

Resolved

This incident is now resolved. Thank you for your patience and understanding.

Posted May 29, 2026 - 12:12 AEST

A fix has been implemented, and we are monitoring the results. Users should be able to use billing and payment features normally.

Posted May 29, 2026 - 11:58 AEST

Some users may have issues with payments on Canva. Our teams are urgently looking into this, and we will provide an update soon.

Posted May 29, 2026 - 11:48 AEST

Some users may have issues with payments on Canva. Our teams are urgently looking into this, and we will provide an update soon.

Posted May 29, 2026 - 11:46 AEST

This incident affected: Billing and subscriptions.