Users unable to search and access templates

Incident Report for Canva

Resolved

The fix has been rolled out, and we have verified that the issue is resolved. Thanks for your patience!

Posted Apr 22, 2020 - 04:53 AEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 22, 2020 - 02:46 AEST

Investigating

We have become aware of an issue where users are unable to use the search function and access templates.

Our engineers are working to resolve the issue and will keep you updated.

Posted Apr 22, 2020 - 02:08 AEST