Can't access Canva. Getting error 500

Incident Report for Canva

Resolved

Hello. We're now up and running again. Please try to log out and log back in and let us know how it will go. Thank you for your patience.

Posted Aug 07, 2019 - 15:12 AEST

We are continuing to investigate this issue.

Posted Aug 07, 2019 - 15:11 AEST

Hello. We are currently experiencing issues wherein users are getting an error 500 upon logging in. Our team is now in the works to resolve this.

Posted Aug 07, 2019 - 12:07 AEST

This incident affected: Designs (Downloading designs, Editing designs, Viewing designs) and Media uploads.