The issue has been identified with document types being converted to videos

Incident Report for Canva

Resolved

This incident is now resolved. Thank you for your patience and understanding.

Posted Sep 03, 2023 - 12:54 AEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 03, 2023 - 12:43 AEST

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 03, 2023 - 12:09 AEST