Error 500 when accessing designs

Incident Report for Canva

Resolved

This incident is now resolved.
Posted Dec 08, 2021 - 04:32 AEDT

Update

We are continuing to investigate this issue.
Posted Dec 08, 2021 - 04:32 AEDT

Investigating

Some users might experience errors and failures when accessing their designs. Our team is now investigating the issue. We appreciate your patience and understanding.
Posted Dec 08, 2021 - 03:08 AEDT
This incident affected: Editing designs, Viewing designs, and Downloading designs.