Unable to download videos and GIFs
Incident Report for Canva
This incident has been resolved.
Posted Dec 04, 2020 - 07:40 AEDT
We are continuing to investigate this issue.
Posted Dec 04, 2020 - 07:19 AEDT
We're aware that some users are unable to download MP4 and GIF file formats. Our team is investigating this issue and we'll share updates here.
Posted Dec 04, 2020 - 07:17 AEDT
This incident affected: Mobile Applications (iPad app, iOS app, Android app) and Web Application (Design Downloads / Sharing).