Intermittent access to Photos & Templates page and Uploading & Downloading Issues

Incident Report for Canva

Resolved

This incident has been resolved.

Posted Nov 19, 2019 - 07:27 AEDT

Update

We are continuing to monitor for any further issues.

Posted Nov 19, 2019 - 05:42 AEDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 19, 2019 - 05:39 AEDT

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 19, 2019 - 02:46 AEDT

This incident affected: Mobile Applications (iPad app, iOS app, Android app) and Web Application (Image Uploads, Design Downloads / Sharing).