Unable to download designs

Incident Report for Canva

Resolved

Issue has been identified and fixed. Downloads should successfully go through.
Posted Oct 20, 2016 - 03:12 AEDT

Investigating

We've received reports that users are unable to download designs. The progress bar doesn't seem to progress even if it's reached the very end.
Posted Oct 20, 2016 - 02:23 AEDT