Users may experience issues creating designs

Incident Report for Canva

Resolved

This incident has been resolved.

Posted Apr 04, 2023 - 11:24 AEST

Update

Some users may be unable to create a new design, seeing a" 400 - Client error" or "500 - Server error." when attempting to do so. We are currently investigating this issue.

Posted Apr 04, 2023 - 10:46 AEST

Investigating

We are currently investigating this issue.

Posted Apr 04, 2023 - 10:31 AEST

This incident affected: Templates page.