Thank you for your patience and understanding. The issue is now resolved.
Posted Apr 20, 2022 - 11:19 AEST
Update
We're investigating reports of intermittent payment timeouts for Mexican / Brazil customers, resulting in charges without recording success in Canva systems.
Posted Apr 13, 2022 - 12:01 AEST
Investigating
We're investigating reports of intermittent payment timeouts for Mexican / Brazil customers, resulting in charges without recording success in Canva systems.