Exports failing

Incident Report for Canva

Resolved

Export services have returned to normal.
Posted Apr 18, 2016 - 19:35 AEST

Identified

A backwards-incompatible protocol change was deployed to our license servers, causing exports to fail.

We've rolled back the deployment, and the failures have been resolved. We're continuing to monitor, until service availability returns to normal levels.
Posted Apr 18, 2016 - 19:27 AEST