Designs are not loading in the Editor

Incident Report for Canva

Resolved

The fix has been rolled out, and we have verified that the issue is resolved. Thanks for your patience.

Posted Jul 14, 2019 - 02:12 AEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 14, 2019 - 01:23 AEST

Investigating

We're aware of an uploading issue that's currently affecting some of our users and our engineers are already investigating the issue.

Apologies for the inconvenience and thanks again for your patience.

Posted Jul 13, 2019 - 23:29 AEST

This incident affected: Viewing designs and Media uploads.