Download Status Bar not showing when downloading designs

Incident Report for Canva

Resolved

This incident has been resolved.

Posted Feb 10, 2021 - 23:02 AEDT

Update

We are continuing to work on a fix for this issue.

Posted Feb 10, 2021 - 23:02 AEDT

Identified

We have identified a number of users are not seeing the download status bar after they click on "Download".

Downloading your design will still proceed but you will not have a visual notification on how long it will take.

We assure you that we are working hard to resolve this as soon as possible.

Posted Feb 10, 2021 - 22:08 AEDT

This incident affected: Downloading designs.