Some users may have issues accessing Canva

Incident Report for Canva

Resolved

This incident has been resolved.
Posted Jun 17, 2026 - 13:54 AEST

Monitoring

A fix has been implemented and we are currently monitoring
Posted Jun 17, 2026 - 13:26 AEST

Identified

Some users may have issues creating designs or logging in on the Canva App on iOS devices in Australia and New Zealand. Our teams are working to resolve the issue.
Posted Jun 17, 2026 - 13:07 AEST

Update

We are continuing to investigate this issue.
Posted Jun 17, 2026 - 12:54 AEST

Investigating

Some users may have issues creating design on the Canva App on iOS devices. Our teams are urgently looking into this and we will provide an update soon.
Posted Jun 17, 2026 - 12:53 AEST
This incident affected: Mobile Applications (iPad app, iOS app).