Ability to upload videos is currently disabled for web and mobile

Incident Report for Canva

Resolved

We're glad to let you know that this issue has been resolved. Video uploads are now re-enabled. Thanks for your kind understanding!

Posted Apr 25, 2020 - 22:30 AEST

Update

We are still fixing the issue for iOS and web application but a fix for Android has been released.

Posted Apr 25, 2020 - 21:21 AEST

Update

We are continuing to investigate this issue.

Posted Apr 25, 2020 - 20:59 AEST

Investigating

We have disabled uploading videos in the meantime to fix some bugs.

Our team is working hard to resolve the issue right away and will keep you updated.

Posted Apr 25, 2020 - 20:58 AEST

This incident affected: Web Application (Image Uploads).

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