Some users are experiencing difficulty using the search function in the editor and on the homepage.

Incident Report for Canva

Resolved

This incident has been resolved.

Posted Sep 27, 2021 - 17:22 AEST

Monitoring

Error rates have returned to normal and we are continuing to monitor the situation

Posted Sep 27, 2021 - 15:46 AEST

Investigating

Increased search errors: We are investigating increased error rates for Canva search. Users may experience errors or slower than normal searches for elements and photos.

Posted Sep 27, 2021 - 14:00 AEST

This incident affected: Designs (Editing designs, Viewing designs).